UNPARALLELED SERVICE

Specialized Attention Is Southern Group’s Strength.

While the scope of services offered by Southern Group, Inc. and its influence in the cargo industry is global, extensive, and sizable, the philosophy and distinctive strength of the Company lies in its ability to provide a personal level of attention rare to the cargo management industry. As such, Southern Group clients might be surprised to encounter services beyond the expected intuitively built-in to their shipping job that enhance the security and success of their cargo shipment. This heightened focus on meeting each client’s individual needs, sets Southern Group apart from, and also above, other cargo handlers.

As a company with agents in strategic locations worldwide, Southern Group has the ability to relate to each client in their language and in a manner apropos to their culture, assuring that all customers receive prompt and professional service around the clock. Each Southern Group client is assigned a personal representative to attend to all his/her business, and concentrated on developing a thorough in-depth knowledge of their requirements and specifications. An open line of communication, supported by a special permanent open line telephone system makes international communications very simple and affordable. Thus, communications with clients on their shipments are both frequent and encouraged, with a constant vigilance on the status of their cargo, and emphasis on the clients’ ease of mind.

Contributing to this peace of mind, Southern Group subjects each shipment to an independent survey of the state of cargo to prior to and after shipping. This expert, objective determination of the condition of the cargo augments our daily quality control measures, boosts overall confidence in our operations, and yields significant advantages to our clients in the event of cargo handling discrepancies.